β Help β Frequently Asked Questions
How do I place an order?
Tap π Add to Cart on any product you like β you can add one or more items. Then open the Cart, enter your name, mobile number, address and payment method, and tap Order Now β your order will be sent on WhatsApp and also saved here.
Mera order save kaise hota hai aur status kahan dikhega?
Your order is saved with the mobile number you enter in the form. Log in and open the My Orders page to see all your orders and their status (Pending, Confirmed, Shipped, Delivered).
How do I pay?
There are two ways: Cash on Delivery β pay when your parcel arrives; or Easypaisa β send in advance to 0342-3944508 (Account Title: Malook Hussain).
Is there a discount on advance payment?
Yes! Paying in advance (Easypaisa) instead of Cash on Delivery gives you a Rs. 110 discount. Use the Advance Payment button below the order form to contact us on WhatsApp β the product details will be included in the message automatically.
How long does delivery take, and what are the charges?
Delivery usually takes 3β5 working days. Delivery charges are only PKR 99 per order β whether it has one item or many. On purchases of Rs. 5,999 or more, home delivery is FREE.
Can I return or exchange an item?
Yes β unused items can be returned easily within 7 days. If there is any size or colour issue, just tell us on WhatsApp.
How can I contact you?
For any help, message us on WhatsApp:
π¬ Contact us on WhatsApp